GDPR & Data Protection Policies – How Our Service Handles Customer Data

At mySMTP, we prioritize customer data security and GDPR compliance to ensure your information is handled responsibly. This guide outlines how we process, store, and protect data in line with EU General Data Protection Regulation (GDPR) requirements.

1. What is GDPR and Why Does It Matter?

The General Data Protection Regulation (GDPR) is an EU law that governs how personal data is collected, processed, and stored. It ensures that users have control over their data and mandates strict security measures for companies handling customer information.

🔹 Key GDPR Principles:
✔ Transparency – Users must know how their data is used.
✔ Data Minimization – Only necessary data should be collected.
✔ Security & Confidentiality – Strong protection against unauthorized access.
✔ Right to Access & Deletion – Users can request access to or deletion of their data.

2. How We Handle Customer Data at mySMTP

✅ Data Collection & Processing

• We only collect essential information required for email delivery (e.g., email addresses, SMTP credentials, and usage logs).
• Data is never shared with third parties for marketing or advertising.
• All processing aligns with legitimate interest and user consent principles.

✅ Data Storage & Security Measures

• Customer data is stored on secure, GDPR-compliant servers in the EU.
• Strong encryption (TLS/SSL) is used for data in transit.
• Strict access controls ensure only authorized personnel can view sensitive data.

✅ Data Retention & Deletion

• We follow minimal data retention policies and automatically delete unnecessary data.
• Customers can request data deletion at any time in compliance with Article 17 (Right to Erasure).

✅ User Rights & Data Access

Under GDPR, users have full control over their data:
✔ Right to access – Request details on stored data.
✔ Right to rectification – Update incorrect information.
✔ Right to erasure – Request permanent deletion of data.

3. Security Compliance & Best Practices

To maintain GDPR compliance and enhance security, mySMTP implements:
✅ Two-factor authentication (2FA) for account security.
✅ Regular security audits to prevent vulnerabilities.
✅ Logging & monitoring to detect unauthorized access.

4. Contact & Further Information

For GDPR-related inquiries or data requests, contact our This email address is being protected from spambots. You need JavaScript enabled to view it..

We are committed to privacy, security, and GDPR compliance to ensure your data remains protected at all times.